Posts Tagged ‘Michael+Port’

How to Create a Book Yourself Solid Sales Cycle (plus audio)

Wednesday, July 21st, 2010

It is a mistake to look too far ahead. Only one link in the chain of destiny can be handled at a time.

—Sir Winston Churchill

(LINK TO AUDIO RECORDING BELOW.)

Building Relationships of Trust

All sales start with a simple conversation. It may be a conversation between you and a potential client or customer, between one of your clients and a potential referral, between one of your colleagues and a potential referral, or between your website and a potential client. An effective sales cycle is based on turning these simple conversations into relationships of trust with your potential clients over time. We know that people buy from those they like and trust. This is never truer than for the professional service provider.

If you don’t have trust, then it doesn’t matter how well you’ve planned, what you’re offering, or whether you’ve created a wide variety of buying options to meet varying budgets. If a potential client doesn’t trust you, nothing else matters. They aren’t going to buy from you—period. If you think about it, this may be one of the main reasons you say you hate marketing and selling. You may be trying to sell to people with whom you have not yet built enough trust. All sales offers must be proportionate to the amount of trust that you’ve earned.

What are your potential clients thinking?

  • Do they really believe you can deliver what you say you can?
  • Do they trust you to hold their personal information confidential?
  • Do they like the people who work for you?
  • Do they feel safe with you?
  • Do they believe hiring you will give them a significant return on their investment?

If you want a perpetual stream of inspiring and life-fulfilling ideal clients clamoring for your services and products, then just remember—all sales start with a simple conversation and are executed when a need is met and the appropriate amount of trust is assured.

You might find value in this audio recording of an interview I did on how to create your own sales cycle process. It should help you turn strangers into friends and friends into clients. Oh, I also attempt to bust some social media myths on the recording.

12 Ways to Use Public Speaking to Get Booked Solid

Friday, June 25th, 2010

The Book Yourself Solid Speaking Strategy can be used by virtually any service professional to get in front of potential ideal clients.

The wonderful thing about sharing your knowledge is that it’s rewarding for both you and your audience. They will leave your presentation or event a little smarter, thinking bigger, and with an action plan that will help them implement what you’ve taught them. You will benefit because you’ll know you’ve helped others, which is the reason you do what you do. And at the same time, you’ll increase awareness for your services and products and get booked solid.

One of the easiest and fastest way to get in front of your target market is to invite them to something that is going to help them solve their problems and move them toward their compelling desires. Events that you produce—not necessarily big workshops or conferences but simple, community-building, meaningful, enlightening events at which you can shine, show off your products and services, and build your reputation and credibility in your marketplace are what I call—the always-have-something-to-invite-people-to offer. Here are some examples.

Conference Calls

Start a monthly or weekly call for clients to learn the benefits of working with you. Prepare a new, timely, and relevant topic every time. Pick up a magazine in your industry and use one of the articles to inspire your topic, invite guests to discuss their area of expertise, and ask your clients to tell you what they’d most like to hear about. The rest of the call will naturally flow into a Q&A session. Here are a few ideas to get you started and to spark your inspiration and creativity for your own unique ideas:

  • Any service professional can offer a monthly or weekly Q&A on his or her area of expertise. No planning necessary—just show up and shine.
  • Accountants can offer quarterly conference calls on updates on tax law along with planning strategies for decreasing tax liability, for example.
  • Financial planners can offer weekly conference calls on the best strategies for building wealth using the products they sell.
  • Internet marketing consultants can offer web conferences giving updates on search engine optimization and other web traffic generation strategies.
  • Personal coaches can offer conference calls on their area of expertise: reducing anxiety, increasing focus, setting boundaries.

If you’re doing a conference call, or teleseminar, as it’s often called, it won’t cost you a dime. There are 100′s of companies that provide these types of services for free, like FreeConference.com and NoCostconference.com, and others that charge nominal fees, but provide additional features, like MaestroConference.com. Record each call and link to it from your website—all these services have conference recording built in. Those who can’t  make the actual call will still have the opportunity to listen to it and benefit from it. Archiving the calls on your web site or blog is also a wonderful way of immediately establishing trust and credibility with new web visitors.

Demonstrations and Educational Events

These opportunities are similar to conference calls except they’re conducted in person. Demonstrations and educational events are an excellent way to reach potential ideal clients if your services are physical or location-based or if the people you serve are all located in the same town or city. This approach is also a great alternative if you feel that a conference call doesn’t speak to your strengths. This format is another opportunity to get creative and express yourself.

For example, you could create some excitement with an open house or outdoor demo at the park or at any other venue. Don’t just invite your potential clients but also your current clients, friends, or colleagues who know the value of your services and are willing to talk about their experiences.

  • Fitness professionals can offer a weekly physical challenge for clients and potential clients. Ask clients to bring a new friend every week. Each week a new type of workout would be planned with a social event afterwards.
  • Real estate agents can offer weekly real estate investor tours where they fill a van or tour bus with active real estate investors and scour the neighborhood hotspots.
  • Professional organizers can offer a monthly makeover where they go to a potential or new client’s office or home, along with a small group of 10 or 15 people (it’s not bad to have a waiting list for these types of offerings), and the professional organizer reorganizes the space and teaches the guests the basics of how to be more productive and effective through an organized office.
  • A hair stylist can do something similar with the monthly makeover concept. She could even offer a contest or raffle each month, and the winner would get the makeover.
  • Any service professional can host a no-cost or low-cost morning retreat. Be playful and adventurous. It doesn’t have to be expensive, just creative. Allow clients to get to know you and meet other people with similar interests and goals. Make it as simple as serving tea, whole fresh fruit, and scones—and share your wealth of knowledge.
  • Start a niche club. Consider cool stuff clients would enjoy. Think about activities that you love. Start a creative brainstorming club, weekly play group, or fun family outing.
  • Start a product review club. People love sampling products and trying out new solutions. Give clients a taste of your work and introduce them to fun product overviews that will get them connected to your services. Invite other like-minded professionals to join you if you want to add dimension to the event.

Introduce these offerings at the end of your Book Yourself Solid Dialogue. Add, “I’d like to invite you to ______________”or “Why don’t you join me and my clients for a fun, playful _____________.” Try out different venues and topics until you discover the one that works for you. Re­member, the difference between the typical client-snagging mentality and the Book Yourself Solid way is that the typical client-snagging mentality plays it safe so as not to look foolish. The Book Yourself Solid way asks, “How can I be unconventional and risky so as to create interest and excitement for my services?”

You will never be at a loss for different things to try or experiences to create for your clients and potential clients. You want to invite as many people as possible to these events for three important reasons:

  1. You want to leverage your time so you’re connecting with as many potential clients as possible in the shortest amount of time.
  2. You want to leverage the power of communities. When you bring people together, they create far more energy and excitement than you can on your own. Your guests will also see other people interested in what you have to offer, and that’s the best way to build credibility.
  3. You’ll be viewed as a generous connector. If you’re known in your marketplace as someone who brings people together, it will help you build your reputation and increase your likeability.

Written Exercise: Create three ways that you can instantly add value to your potential and current clients by way of an invitation.

Audio Recording and Transcript of Seminar on How to Get More Clients with Michael Port, David Frey, and Meredith Liepelt

Tuesday, June 15th, 2010

Here is the Day 2 Fearful2Fabulous transcript from a tele-seminar I did with Amy Palmer on how to get more clients and book yourself solid. Also included in the PDF is the transcript from tele-seminars on how to get more referrals with David Frey and how to raise your celebrity profile with Meredith Liepelt. You can also listen to the audio recording. Enjoy!

Michael Port's Book Yourself Solid Wisdom

Monday, June 7th, 2010
  1. Long after people forget what you said or did, they will remember how you made them feel. – Carl W. Buechner
  2. When you’re fully self-expressed, fully demonstrating your values and your views, you’ll naturally attract and draw to yourself those you’re best suited to work with, and you’ll push away those you’re not meant to work with.
  3. Marketing and sales isn’t about trying to convince, coerce, or manipulate people into buying your services. It’s about putting yourself out in front of, and offering your services to, those whom you are meant to serve — people who already need and are looking for your services.
  4. You must offer what your potential clients want to buy, not what you want to sell or think they should want to buy. You must be able to look at your services from your client’s perspective—their urgent needs and compelling desires.
  5. The greatest strategy for personal and business development on the planet is bold self-expression.
  6. If you don’t want to make a difference, consider making y our living as something other than a service professional. The operative word is service.
  7. We hear the question, “What do you do for a living?” all the time. Your professional category alone is the wrong answer.
  8. When you’re passionate and excited about what you do and you let it show, it’s incredibly attractive. Real passion can’t be faked and there’s nothing more appealing and convincing than knowing someone is speaking from the heart.
  9. Begin to think of and refer to yourself as a category authority—an expert in your field.
  10. You are in the business of serving other people as you stand in the service of your destiny and express yourself through your work.
  11. If you’ve been feeling like you can’t, or shouldn’t, be paid to do what you love, you must let that limiting belief go if you’re to be booked solid.
  12. A connection with another human being means that you’re in sync with, and relevant to each other. Let that be our definition of networking.
  13. If you feel called to share a message, it’s because there are people in the world who are waiting to hear it.
  14. There are certain people you’re meant to serve and others you’re not. If you can help other professionals attract business through you, you’re creating more abundance for everyone involved.

6 Keys to Creating Customer Connection

Monday, March 15th, 2010

My latest article at American Express Open Forum on the 6 Keys to Creating Customer Connection.

“All sales start with a simple conversation. It may be a conversation between you and a potential client or customer, between one of your clients and a potential referral, or between one of your colleagues and a potential referral. An effective sales cycle is based on turning these simple conversations into relationships of trust with your potential clients over time. We know that people buy from those they like and trust, and you’ll begin to earn this trust when you’re able to answer the following key questions…

Read the complete article about how to create connection with customers.

Overcome Insecurities To Develop Your Personal Brand

Sunday, January 31st, 2010

Steve Adubato wrote an an article in the Star Ledger, NJ’s largest newspaper, about Book Yourself Solid and how I overcame insecurities and conflicting intentions to develop a big (and meaningful) personal brand identity. Here is an expert:

Business coach Michael Port wrote a terrific book called “Book Yourself Solid” in which he offers this insight: “Business problems are really personal problems in disguise.”

Port says many of the challenges he has faced in “fully expressing himself” were blocked early on in his career by what he called “conflicting intentions.” He knew he needed to promote himself and his work in a more aggressive way, but he had an inner struggle because he kept asking himself what his father, a respected physician, would think if he engaged in this kind of self-promotion.

Read the rest of the article here.

The Case For Big Thinking

Monday, January 25th, 2010

If you have not yet read The Think Big Manifesto, shame on you. Kidding. But, if you haven’t, here’s a PDF from a section of the book that I call, The Case For Big Thinking (Or The Case Against Small Thinking). Enjoy.  Feel free to send it to whomever you like. I’m sure you know someone who wants/needs to think bigger about who they are and what they offer the world.

Four Eyes

Monday, November 10th, 2008

MP_smallOver the past year I haven’t read as much as is typical for me. And the last six months I’ve just been skimming the books I need to read for professional reasons.

I’m not proud of this. Especially because I advocate reading. Not only as a way to learn but as a tool for networking. (To understand why and how read Book Yourself Solid.)

So what happened to me? Did I finally reach the tipping point and know everything there is to know? Certainly not. Is there nothing worth reading? Hardly. Did I suddenly become lazy? That’s what I was afraid of. But it turns out it was something else entirely…

I couldn’t see what I was trying to read!

Today I picked up a pair of reading glasses and presto–everything was in focus. I sat for three hours and soaked up every word of The New York Times. Seriously, I think I read every word printed–even the obits. I didn’t loose focus or get fatigued. I’m ecstatic, as you might imagine.

But why did it take me so long to figure this out? Because loosing focus is often a degenerative and incremental process. Slow and steady. And I don’t do slow and steady very well so it’s hard for me to recognize.

This gradual loss of focus doesn’t just happen to our eyes. It happens in our work in our relationships and to our overall health.

The good news is that now I have four eyes which which to focus on the future. Four eyes to explore all options when something’s not working the way I would like. And four eyes envision my work and my life in the crystal clear high-definition.

Aside: Interesting that I got the glasses two days before my 38th birthday. I always thought one didn’t need reading glasses until at least 40. Oh, well, I’ve always been out in front.