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home > Personal Posts > Get a human...
FEB
07

Get a human...

Posted by: Michael Port

When Elizabeth was doing some research for our new book titled The Contrarian Effect: Why It Pays (BIG) to Take Typical Sales Advice and Do The Opposite (Wiley, August '08) she stumbled upon this website. It shows you how to get around automated customer service systems so as to reach a real person. I freaking love it.

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Comments

Posted by Thomas Mangum on 2008-05-18

There is also a pretty much guaranteed way to get a live human being, at least with financial institutions that gave you a loan. If you're late, it's amazing how fast you're transferred to a human even if you'd rather not! hmmm incentives DO matter!








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