Archive for the ‘Personal Development Advice’ Category

Everybody Does It (Do You?)

Tuesday, November 8th, 2011

Your perspective, the way you see the world, can influence your language, the way you use words. But your language can also influence your perspective.

If you’d like to think bigger about who you are and what you offer the world, then just a small change in your choice of words may open up whole new worlds.

A number of years ago, while speaking with my teacher, I made a statement declaring, “Everybody’s like that.” My teacher replied, “Are they?” “Well…I guess…no, not really,” I stammered. He asked me if I would be open to observing my language for the use of generalities and declarative statements that were not empirically based. I agreed and was surprised by what I found.

You too, may be surprised by how often you use declarative statements that don’t allow room for alternatives or other possibilities.

Notice my choice of words in this post thus far. The above sentence leaves room for an alternative by suggesting that, “You might be surprised” rather than “You will be surprised.” Earlier I said that a “small change in your choice of words, may open up whole new worlds,” and that “the way you see the world can influence your language” and that “your language can also influence your perspective.”

You’ll often find declarative and general statements in the language of marketers, especially aggressive marketers. “This is the only thing you’ll ever need to learn and the only thing you’ll ever need to know and the only thing you’ll ever need to do…”

From the marketer’s perspective, that kind of language is often designed to close you off to the possibility that it might not be the right product for you and that it might, in fact, not help you. Sure, you’ll often see “may” and “should” used to reduce the marketer’s liability but, for the most part, marketers try to close off your thinking so that you focus only on what they are suggesting you buy into.

I imagine that you don’t care much for that kind of language when it’s directed at you. Although, you might love it, I don’t know. But, putting that aside for the moment, think about how your mind might react if all of the language you used included declarative statements.

If you emphatically declare, “All men are like that,” or “I can never trust again,” how are you going to create space in your mind, your perspective, for a man that does meet your expectations?

If you generalize that, “All rich people are snobs,” how are you going to see yourself as a wealthy person so that you can improve your professional and financial status?

If you state that “All liberals are socialists,” or that “All Tea Party members are crazies,” how do you come together to make things better?

Often these viewpoints are a reflection of something that scares us but even the simple, little things can make a difference. When you say something like, “You didn’t take out the trash,” the other person is immediately accused of doing something wrong. However, if you say, “It seems like you didn’t take out the trash. Am I correct?” you leave room for an alternative.

So does the way you see the world influence your choice of words or does your choice of words influence the way you see the world? I believe it’s both.

Often, it’s suggested that you simply change your actions to get better results. However, if your worldview doesn’t change to support the new actions, you may find it difficult to sustain the new actions. Moreover, it can be difficult to simply say, “Ok, as of today I’m going to see the world in a different way,” if your language doesn’t support the change.

If you’d like to quite smoking but every time you attempt the feat, you find yourself repeating, “I can’t get through the day without a cigarette,” how do you think it influences the way you see the world and the outcome of your effort? By making a slight change in your language to something like, “It’s been hard to get through the day without a cigarette,” leaves room for the possibility that it is doable.

If you’d like to lose weight but you consistently say things like, “Oh, I could never do without my chocolate fix,” how do you think it influences the way you see the world and your waistline? Instead, trying saying, “I am used to having a chocolate fix.” That slight change alone might open up the possibility that you can live without it.

If you want to build a business and hear yourself saying things like, “Marketing takes too much time,” or “Getting clients is just hard,” or “Every time I get a lead, ‘this’ happens,” how do you think it influences the way you see the world and influences the actions you take?

Using different language like, “I’ve found that when I get a lead this has been happening,” allows you to explore alternatives. Instead of generalizing that “marketing takes too much time,” saying, “I’ve found that marketing has taken me a lot of time,” might leave room for exploration. And, well, saying, “Getting clients is just hard,” doesn’t seem like it will help the situation, now does it?

I would venture a guess that you have made a declarative statement or two over the years. I know I have. I now do my best not to. But when I do, I try to catch myself and amend my statement.

Whether it’s on little things or big things, all generalities are false (including that one).

And just think about how your choice of words makes the world see you.

I’m Not Your Boyfriend (And How to Deal with Client Breakups)

Monday, August 8th, 2011

This issue came to light last week as I told my long-time landscaper that I would no longer use his services for one of my properties. Afterward, I told Petra that I had that horrible feeling of breaking up with a high school girlfriend who does not like what she’s hearing so she won’t give back your Letterman’s jacket and proceeds to throw a strawberry milkshake on your car (we’ll save that story for another day).

In the case of landscaper, he said things like:

  • I don’t know who this dream guy is that you think is going to be better than me.
  • How can you do this, I’ve always taken care of you like a brother.
  • I’m offended because I always give you a special price.

Oy vey, the guilt was piled on a think as cream cheese on a bagel at Sunday brunch with a bunch of Jews (my family). I suppose I should mention that we did not know each other before he started working for me, didn’t socialize or even speak other than to discuss the work on my properties.

Has this ever happened to you?

You call up your contractor to let them know you will no longer be needing their services and, instead of a professional conversation about why you’re making the choice, you feel like you’re having a breakup conversation with your girlfriend or a family argument with your brother?

I bring up this issue because you’re a service professional and I don’t want you to make the same mistake as my landscaper. Please consider the following two points.

One

Using the bonds of familial relations to guilt your client into feeling poorly about their decision to stop working with you while also creating a false argument to defend the real reason they are dissatisfied with your service, is not going to “save the sale.” Moreover, it’s an adolescent way of being.

Two

It’s OK to become friends with your clients, to have personal conversations and even socialize outside of your work together. However, when having conversations about projects, prices or the continuation or discontinuation of services, remember that you are not their friend, boyfriend or brother. You work for them. Pure and simple. If they are unhappy with your services, you have two choices. One, you can try to fix the problem or two, you graciously let them go. Either way, you’ll find ways to improve your services and will likely stay friends.

Here’s a third and bonus point: If you do work with friends or family, giving them special deals and perks and they decide to let you go, nonetheless, the same hold true. Never mention that you did special things for them. If you’re going to hold that over their head, you shouldn’t have done those “favors” in the first place.

I once heard my friend Ben say, “Don’t lend money to friends if it will be a financial hardship for you if they don’t pay you back.” His point was, the good deeds you do don’t always get repaid so do them because it pleases you to help, not because you require reciprocation. Otherwise the relationship will come undone. And, you might even end up with a milkshake covered car.

Now, since I’ve been treating you like a paying client, even though you’re not, and this post took me two hours to write, not to mention that I gave you that third and bonus point to boot, I expect you to share this post with everyone you know.  If you don’t, I’ll huff and I’ll puff and never write another post or book for you for as long as I live. So there!

Your Dreams Matter to the World

Wednesday, June 29th, 2011

“What are my dreams to the world? Does it really matter if I keep thinking small?” It matters.

Thinking small is no longer an alternative. Fatalistic thinking has never worked. It’s killing us—our society, our environment, our dreams. I think we need to deal with it.

We live in the world. We need to understand it. More—our world needs us. Sometimes thinking big means facing up to some harsh realities, like the cost of thinking small. Let’s start with a few reminders. It might not be pretty.

Throughout history, small thoughts have stood in opposition to big thoughts.

  • The church reviled Galileo. The earth is flat, right?
  • Darwin was disbelieved in his time. We couldn’t possibly be descended from apes, could we?
  • Slave owners fought to the death to prevent abolition (don’t get me started on sex trafficking).
  • Men did not let women vote (still the case in many parts of the world).
  • Jazz was deemed illicit.
  • Someone tried to kill the electric car (many are still trying).
  • Books (and sometimes even the publishers’ offices) continue to be burned. Writers are incarcerated.
  • We are poisoning our environment, but we keep on guzzling gas, consuming stuff, stuff, and more stuff and piling up trash.
  • Endless wars are waged because nobody wants to let go of their hatred and moral posturing long enough to enable peace.

We are up against a society controlled by people and institutions who generally think small.

  • The corporation that seeks to control and manipulate what you think, what you buy, what you believe.
  • The friend who tells you not to be too big for your britches.
  • The husband who dominates his wife and makes her feel irrelevant.
  • The teacher who tells you there is only one way to do something.
  • The television network who wants to dumb you down.
  • The news media who want to tell you lies and answer no questions.
  • The self-help guru who tells you to face death to really live (and people actually die).

Albert Einstein once said:

“Great spirits have always found violent opposition from mediocrities. The latter cannot understand it when a man does not thoughtlessly submit to hereditary prejudices, but honestly and courageously uses his intelligence and fulfills the duty to express the results of his thought in clear form.”

Express yourself. Be bold. Take risks. Stand for something. Think big.

Your Personal Revolution

Tuesday, June 14th, 2011

Revolution is more than just a political necessity. It is also a personal necessity.

Revolution is about one person at a time experiencing their own personal empowerment against an existing, deficient (small thinking) system.

The deficient system may be something as big as a whole political system, or more local, like the system of a family, job, or relationship structure. It may just be the way you think about yourself and your capabilities.

Any revolution, global, local, or personal, is about being fully self-expressed in the face of all the forces that conspire to pacify your drive, your hunger to be the most you can be.

At first, others may not even know about your revolution. It starts inside you. And that’s how it should be. This is your revolution—to think bigger about yourself and what you are capable of.

Yet it is inevitable that your transformation will set an example for others. The rest is organic. As people experience personal revolutions, they will join with others to bring about bigger, more sweeping changes.

Although your revolution will start with you changing the way you think, yours in not just a revolution about individual thinking and personal success (though you will achieve more than you imagined possible when you start thinking big); yours is a revolution that will bring us together to achieve something even bigger—the changes we need to make a better world.

How Do You Know When You’re Ready?

Friday, May 6th, 2011

This week I led a teleseminar about my 3-month elite mentoring program and I received the following question from a very eager but hesitant new business owner:

“I’m not sure if I’m ready. I just don’t know if I’m far enough along in my business to be mentored by you. I guess I’m a little scared.”

I understand how she feels. I explained to her that, to me, those in the top 5% are NOT necessarily those who are making the most money or who have the most experience, rather they are the people who are the most curious, ambitious and creative — no matter how far into their journey as business owners.

Too many talented, potentially big thinking entrepreneurs paralyze their dreams with fear and a disease called, ”I’m not quite ready.”

Tinkering can take a lifetime. There is no better time to share your gifts and change lives than right now.

Pick up your dreams and run full speed ahead.

Public Speaking 101-303

Monday, May 2nd, 2011

I started my professional career as an actor. When I left acting and went into business, I often felt compelled to prove how smart I was and to demonstrate how much I knew.

The same thing was true when I first started speaking publicly about 10 years ago. My public speaking 101 attempt was to pack my presentations with as much content as possible so as to protect myself from hearing, “He doesn’t know what he’s talking about.”

I also tried to make sure that I wasn’t thought of as a “motivational speaker.”  Don’t get me wrong—I love a great motivational speaker as much as the next guy. But, again, I was afraid of being accused of being a banal, redundant, and anti-intellectual motivational speaker.

Over the years, as I’ve progressed as a professional speaker on marketing, sales and business development topics, I have come to realize that public speaking 303 is not just about what you say and how you say it but also about how you make your audience feel.

People will rarely, if ever, remember everything you taught them in a 45-minute presentation. Hopefully, however, they’ll remember one important message along with how you made them feel.

I know that I’ve done my job well when I’m told, “I feel so much more energized or you helped validate my ideas or I feel like I can play a bigger game.”

The same holds true for all relationships. Whether you’re speaking to an audience, a friend, a client, a business partner, or a stranger on the street, long after they forget what you said, they’ll remember how you made them feel.

I hope I make you feel GREAT.

Men and Their Eggs
(AKA: How to Be More Productive)

Thursday, April 28th, 2011

Almost every morning, I make a killer omelet for breakfast. It’s a thing of beauty, really.

Two eggs with a touch of milk, so much spinach that you’d think you’ve ruined it, a massive medley of grape and cherry tomatoes, fresh basil, if it’s in season, dry, if out of season, cracked pepper, and mozzarella cheese; all on top of one piece of whole grain toast.

I know, how cliché—men and their eggs. Sometimes, I even have it for dinner. But, here’s the thing—it turns out much better in the morning.

Producing a masterpiece for breakfast, every morning no less, requires unshakable focus, perfect timing and a desire to do my best work (because I’m hungry). However, if I make the omelet in the evening, it’s less than perfect.

In the morning, I do my best work—not just when fixing breakfast. It’s when I write, think, plan, organize, strategize, and more. In the evening, my work is not as productive or creative because my attention is also focused on my son, my girlfriend, the day’s events and more.

So, if I attempt to prepare the “Omelette de Port” for dinner, my timing is off and I make mistakes. I forget to add the cheese or I burn the toast or, worse yet, cut my finger while slicing the tomatoes.

The same thing happens when I try to do focused, detailed, and creative work in the evening. It’s often a mess. My timing is off. I miss important details and my thinking is cloudy.

Some of us are more productive in the morning, some in the evening, and then there are those (annoying) people who are perfect all the time—I’m not one of them.

The point is—yes, there is a point—to choose what you work on and when you work on it—very carefully. If you write, what time of the day will you do your best work? If you need to do detailed work, say on a process for a promo event that includes emails, conference call set up, landing pages, and more, what time of the day will you get the most done while making the fewest errors?

To beat (pun intended) this metaphor to death… scrambled brains don’t do big things in the world.

And, finally, no matter what time of day I write, I will always make gramatical errors and typos that drive the Word Police mad.

Will You Join Me In A Pledge?

Wednesday, April 27th, 2011

I, Michael Port, hereby declare, that I will refrain from putting down or disparaging the work of others. I will only speak about what I stand for.

I will, however, as I mentioned in yesterday’s post, destroy, blow up, and tear down what I believe to be, mean, exploitative, abusive, and criminal. I will also speak out and up for those whose voices are not heard.

At the same time, I will be a builder of bridges and a creator of value. I will work to put out only what is good, just, decent and meaningful to the people I’m meant to serve.

Will you join me in this pledge? Or do you have something else that you’d like to declare here, with me and the other big thinkers who read this blog?

Your turn.

I, ______________________, hereby declare, that I will…

 

Be the Doer of Deeds

Tuesday, April 26th, 2011

Promises. Promises. Does the very word make you uncomfortable? Conjure up images of promises forgotten, broken, or never fulfilled? If promises don’t make you uncomfortable, then you haven’t been trying hard enough. Or you haven’t been taking your promises seriously. Promises are, to some extent, uncomfortable because you have to keep them.

A successful business is made up of the completion of one successful project after another. If you don’t know how to do projects you won’t be successful. Project progress (or any kind of professional progress, for that matter) depends on the successful fulfillment of promises.

Promises bring people together.

When working on projects, create a routine that is appropriate for the project, which requires the team to come together to undertake promises to one another. The work that I promise to complete today allows you to start your task tomorrow.

The downfall of not fulfilling my obligation is one breakdown after another. In fact, our reputations are built on our ability, or lack thereof, to make commitments and fulfill them, as is the future of our business. There are people who are great at making commitments but not great at fulfilling them. When that happens, not much gets done and they aren’t chosen to participate on a project team again.

Diminished expectations; I can’t but I’ll try.

Others don’t make commitments fearing the accountability, preferring to hide under a cloak of diminished expectations. How often have you heard (or said) the words, “I can’t promise you that I’ll do it, but I’ll try.” Certainly, that’s ok on small things that are not important to your plans, goals and dreams. If someone asks me to promote something that I’m not highly invested in I might say, “I’ll try, but I can’t promise.” But, for the big stuff that is important to you, why would you want to live in the half-light of such a soft engagement with others and the world? Yet, without commitments in the first place not much gets done. Moreover, the non-committer doesn’t get picked again.

Develop habits of commitment making and fulfilling.

The good news is that projects are a perfect venue to develop and improve habits of commitment making and fulfilling.

I should note that commitments can, and sometimes should, be renegotiated. That’s perfectly natural. Things change. But if renegotiating promises becomes the norm, then not much gets done, at least not in a timely fashion. And, you guessed it, we don’t get asked to participate again.

Coordinating commitments.

When working with others, nothing works better than a ten to fifteen minute daily coordination and commitment management conversation; each team member assesses how they are doing fulfilling promises. They report “complete” when done or make revised promises when needed. They also make new promises at the appropriate time. They finish the meeting by asking for help or offering help to others. A four- to seven-person team can have this conversation in less than fifteen minutes—and should.

Be the doer of deeds rather than the critic.

To promise and fulfill is to be the doer of deeds, not the critic. Of course, destroy, blow up, tear town what is mean, exploitative, abusive, and criminal. But, when it comes to doing big things, be fully engaged in the world, not standing apart or hovering above. Get in the ring, on the stage, make things that matter, build stuff that lasts.

 

What’s Your Job?

Friday, April 22nd, 2011

When you start a business, you’re exposed to a seemingly endless stream of diverging themes and complicated processes. I attempt to reorganize them into simple systems.

That’s my job as an educator—to take ideas that have become complicated and noisy and disentangle and harmonize them so that the entrepreneur can work quietly.

What’s your job?

(Note: The share buttons below are woking, they’re just still not showing any numbers. Feel free to use them.)

UPDATE: I love when you participate in the discussion with your comments. Think of what I’m going to say as a suggestion from a loving teacher only concerned with your success…

Some of the comments below are mini-elevator speeches, I’ve suggested that you stay away from elevator speeches.

In this post, however, I was attempting to ask you how you thought about your job, not necessarily the result that you help your clients achieve. There’s a big difference. I believe that the way you think about your “job” influences how you help your clients get what they want – the “result.”

For example, I help small business owners get more clients. More clients, is the result. What I wrote about my “job” is how I do it. Of course, it’s essential to consider who you help and what you help them get (the result). Just as important, however, is how you do it – that’s what allows you to do remarkable work or the people you’re meant to serve.

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